Privacy Policy

1. Introduction

VisualStory AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you sign up using Google OAuth, we collect your email address, name, and profile picture. This information is necessary to create and manage your account.

2.2 Content You Create

We store the stories, images, and other content you create using the Service. This content is stored securely and is only accessible to you unless you choose to publish it publicly.

2.3 Usage Data

We collect information about how you use the Service, including features accessed, generation requests made, and subscription status. This helps us improve the Service and provide support.

2.4 Payment Information

Payment processing is handled by Paddle, our payment processor. We do not store your credit card information or payment details. Paddle's privacy policy governs the collection and use of payment information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a secure cloud database service. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers (like Supabase for data storage and Paddle for payment processing) who assist us in operating the Service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. AI Model Providers

When you use AI features, your prompts and generated content may be processed by third-party AI providers (such as OpenAI, Anthropic, Google, Stability AI, Pollinations, etc.). These providers have their own privacy policies governing how they handle data.

We do not share your personal information with AI providers beyond what is necessary to generate content. Generated content is stored in our database and is subject to this Privacy Policy.

6.1 Image Generation

All image prompts are automatically filtered and sanitized to prevent generation of human-like faces. Image generation focuses on scenery, locations, environments, and objects for fictional story illustrations.

Your image generation prompts and requests are processed by third-party image generation services. These services may log prompts for quality and safety purposes, but we do not share your personal information with these providers beyond what is necessary for image generation.

7. Public Content

If you choose to publish a story publicly, it will be visible to anyone with the link. Published stories may appear in the community section and can be viewed by other users. You can unpublish content at any time through your account settings.

8. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your content
• Opt out of marketing communications

To exercise these rights, please contact us through the Help section or customer support.

9. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, though this may affect Service functionality.

10. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: supertrampshia@gmail.com
• Help section on our website